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AC out in the heat? Check the thermostat and breaker, then call.

Call (928) 543-0990

Heating and cooling in one

Heat Pump Repair in Chandler, AZ

Cool air in winter, warm air in summer, or the outdoor unit icing over and never clearing. Call and you are connected with an independent HVAC contractor that serves Chandler.

  • No obligation to hire
  • Independent local HVAC contractors
  • For homeowners in Chandler and nearby

AC out or blowing warm air? Speak to a local AC contractor now.

You are connected with an independent heating and cooling contractor that serves your area.

Call (928) 543-0990

Tap to call from your phone. Calls may be recorded. See our referral disclosure and privacy policy.

Outdoor heat pump unit beside a stucco wall on a clear winter morning

A heat pump is an air conditioner that also runs backwards

Many homes in the Valley heat and cool with a heat pump: the same outdoor unit moves heat out of the house in summer and pulls heat in during winter. A reversing valve switches between the two. Because the system works year-round, it builds up more running hours than an AC that rests over the winter.

Problems that are specific to heat pumps include a stuck reversing valve, a defrost control that doesn't clear ice in cold mornings, and backup electric heat strips that run when they shouldn't, which shows up on the power bill. A technician tests each mode, not just the one that is failing today.

Call (928) 543-0990

Technician with a flashlight inspecting an air handler in a garage closet

Before you call

What to check first

  • Check that the thermostat is set to the right mode (Heat, Cool or Auto) and is set for a heat pump.
  • Check both breakers: the outdoor unit and the indoor air handler, which may have its own for the heat strips.
  • A little frost on a cold morning is normal; the unit should clear it in a defrost cycle. Thick ice that stays is not.
  • Replace a dirty filter. Poor airflow causes problems in both modes.
  • Note whether your power bill jumped. Heat strips running constantly is a common sign of a fault.

What heat pump repair covers

What a heating and cooling contractor should do, so you know what to expect and what to ask.

Both modes tested

Heating and cooling are checked, since a fault in one often points to a shared part.

Reversing valve

If the system is stuck in one mode, the valve or the solenoid that switches it may have failed.

Defrost controls

The defrost board and sensors clear ice from the outdoor coil. When they fail, the coil ices over.

Backup heat strips

Electric strips help on cold mornings. Running too often wastes power and can mean the heat pump isn't doing its share.

Motors and capacitors

The same electrical failures that stop an AC stop a heat pump.

Refrigerant

Low charge hurts heating as well as cooling. A leak needs finding, not just topping up.

How it works

From your call to a working system

We don't run our own crews. When you call, we connect you with an independent local heating and cooling contractor that serves your area. They diagnose the system, give you the price and do the work.

  1. Call

    Tell us what the heat pump is doing in which mode. We connect you with an independent HVAC contractor that serves your area.

  2. Diagnosis

    The technician tests heating and cooling and explains the fault and the price.

  3. Repair

    The failed part is replaced or adjusted and the system is run in both modes.

  4. Advice

    You hear what else is worn and how much life the system likely has left.

Costs

Heat Pump Repair: typical planning ranges

JobTypical planning rangeWhat moves the price
Defrost board or sensor$200 – $650Part, access, model
Reversing valve replacement$700 – $2,000Brazing, recovery and recharge, refrigerant type
Compressor replacement$1,800 – $4,500+Size, warranty status, refrigerant

Typical planning ranges for common jobs, not quotes, local averages or price guarantees. The contractor prices your job after looking at the system; equipment size, brand, refrigerant type and access all change the figure.

Questions

Heat Pump Repair: common questions

Is steam from the outdoor unit in winter normal?

Yes, during a defrost cycle. The unit briefly reverses to melt frost from the coil and the meltwater can steam. It should stop after a few minutes.

Why is my power bill so high in winter?

Electric backup heat strips may be running more than they should, because of a thermostat setting, a defrost fault or a heat pump that isn't keeping up. A technician can check.

Should I repair or replace an old heat pump?

Because it runs all year, a heat pump often wears out sooner than an AC that only cools. Age, repair cost and refrigerant type are the main factors.

Also serving nearby communities

Besides Chandler itself, calls are taken from these nearby communities.

AC not keeping up?

Talk to an AC contractor today

Call and you are connected to an independent AC contractor who serves Chandler, Gilbert, Sun Lakes, Queen Creek and Ahwatukee.

AC out or blowing warm air? Speak to a local AC contractor now.

You are connected with an independent heating and cooling contractor that serves your area.

Call (928) 543-0990

Tap to call from your phone. Calls may be recorded. See our referral disclosure and privacy policy.

Call (928) 543-0990